Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below:
Return Policy:
- Returns are accepted within [30] days of the delivery date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Certain products, such as [perishable goods, personalized items, or gift cards], are not eligible for return.
Return Process:
- Contact our customer service team at [email/contact information] to initiate your return.
- Provide your order number and reason for return.
- We will issue you a return authorization and instructions on how to send back the item.
- You are responsible for the return shipping costs unless the return is due to our error or a defective product.
Refund Policy:
- Refunds will be processed within [7-10] business days after we receive and inspect the returned item.
- Approved refunds will be credited back to your original payment method.
- Please note, shipping fees are non-refundable unless the return is due to our mistake or a defective item.
Exchanges:
- If you wish to exchange an item for a different size, color, or product, please contact us within the return window.
- You’ll need to return the original item and place a new order for the desired item.
Contact Us:
If you have any questions about our return and refund policy, please reach out to our customer support team at [contact information].
Thank you for shopping with us!